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Truvitals Warranty INFORMATION

Don't worry,
you're covered.

Truvitals always makes sure that you get the most out of your appliances and products. Check out the protective, 1-year warranties for our Truvitals products here:

Truvitals TM2000

Non-Touch 2-in-1 Thermometer

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Truvitals TM3000

Non-Touch 2-in-1 Thermometer

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Truvitals TM4000

Smart Non-Touch 2-in-1 Thermometer with Bluetooth ®

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Our Return Policy

At Truvitals, our number one concern is each customer's satisfaction with every purchase. But we get it-sometimes a product is not quite right for you. If you aren't thrilled with the item(s) you receive, just let us know and we'll take it back and process a refund. Our customer service team will be happy to help you set up your return! You can connect with them through any of the options below.

*Items that are unused and unopened are returnable within 30 days of leaving our warehouse.


All email inquiries will be answered within 24 - 48 hours.



Submit a claim that your item was lost. The tracking status of your item will be verified and investigation with carrier will go underway. Once process is complete, a replacement item will be sent to you.



If you receive your item defective or damage and you have your receipt, you can request a replacement item or part be sent to you.



Items that are unused and unopened are returnable within 30 days.

Chat with us

For instant support, use the live chat box below to ask questions and get assistance quickly.

Call us

We're happy to speak with you on the phone lines. Call us for person-to-person communication.

Email us

Get in touch! Let us know if you have any questions, concerns, or would like to give us feedback to help make Truvitals better.